Training and certifying operators for the APM Tanger Med II Terminal Kingdom of Morocco

Project information

Goal: To train, examine, and certify 24 remote STS operators and to mentor and examine 53 remote STS operators

Duration: 2018-2020


ConsultancyTraining & Education

Located on the southern tip of Gibraltar Strait, APM Terminals created a new container terminal to serve their network on the trading route between East and West. APM has chosen to implement a high level of automation on this terminal. APMT had chosen to include 12 DSTS (Double-trolley Ship-To-Shore) cranes in the ship-to-shore activities. The STS cranes were remotely operated.

APM recruited, assessed and selected the future operators. STC International was asked to provide 24 basic-skilled remote STS crane operators. None of the selected operators had a background in container terminal (equipment) operations.

The technical proposal of STC International was in line with the expectations of APM to train and certify safely and effectively operating operators.

With both theoretical and practical training (simulator and remote desk) the programme was executed.

To execute the Training Agreement, STC International deployed five (5) experienced remote STS trainers for the duration of the project. The trainers even continued the activities after the go-live moment providing mentoring. With internal training after the go-live moment APM managed to extend the pool of operators creating a sufficient workflow process on the STS cranes.

The language barrier was overcome due to the cooperation between APM and STC International.


With the clock ticking down to the go-live moment, STC international delivered the 24 remote STS operators on time.

APM implemented their internal training programme and trained another 53 remote STS operators. STC international, as independent body having a vast global experience, examined and certified the operators according to their standard.


The implementation of the training, mentoring process and certification provided a fluent work process on the STS operations reaching productivity levels above terminal management’s expectation. Local staff with no prior experience on terminal operations found a workplace on one of the most modern APM terminals. This included male and female workforce enabling to have a steady family income.

Secondly, impact has been realized to the following UN SDGs (United Nations Strategic Development Goals):

  • SDG 04 – Quality education and training;
  • SDG 08 – Decent work and economic growth;
  • SDG 09 – Industry innovation and infrastructure.

What we have achieved